A reliable phone system is integral to any business' operations no matter what your size. Having the right system in place ensures you can effectively manage your calls and communication flow at all hours of the day and night. Whether it's diverting to voicemail, voice to email, setting up conference calls, call accounting, call recording, virtual receptionist, music on hold, mobility or having simple call forwarding features, Datazone Systems can customise a solution to meet all your business needs today, and as you grow into the future.

When you choose Datazone Systems as your Telecommunication partner, you're taking control of your future and empowering your organization with expert team of telecom services, Office Telephone Systems, Hotel Phone Systems, Home Telephone Systems, Branch Office Connectivity, Phone System Installation, Annual Maintenance Contract, Telecom Consulting Services, GSM Gateways and more.

Datazone Systems has been providing professional Hotel Phone Systems for businesses in and around Dubai, Sharjah, Abu Dhabi, Ras al-Khaimah, Ajman, Fujairah, Umm al-Quwain since 2005. We strive to give our clients Enterprise-level services and solutions at prices that work for small businesses. Time and experience has helped us develop best practices and work flow procedures around a proactive philosophy designed to keep your focus on your business, not your technology.

Hotel Phone System in Dubai, UAE

A hotel's communication process is crucial to its success. Businesses in the hospitality sector can now improve their bottom line by upgrading their telephone systems to a cost-effective IP-PBX. Going beyond internal and external calls, the communication system needs to be able to allow the guests to communicate with the hotel's staff through a variety of means, wherever they may be. Allowing a variety of clever functions such as scheduled wake up calls, room status allocation, text messaging guest with offers and promotions, All this needs to be streamlined with the check-in and ensure a call is never missed.

Now you can get an end-to-end communications, collaboration and application package that goes far beyond call control.

  • Excellent service: Today’s customer expects quick and reliable service.
  • Ensure speedy and easy check-in and check-out processes.
  • Room phones: A wide range of easy-to-deploy handsets tailored to customers' needs.
  • Dependable wake-up service: With pre-set minimum volume, guests will never miss a wake-up call again. Our integrated system informs staff about any unanswered wake-up calls.
  • Protection of personal data: During check-out, private guest data like call lists and voice messages on the voice mailbox are automatically erased. No new guest can get access to the data of a previous guest.

Hotel Phone System

For any Hotel Phone Systems requirement
contact Datazone Systems
Call us on 800 DZONE (39663) and see how we can secure your property today.

Hospitality Phone System in Dubai, UAE

The type of phone system you choose will very much depend on the demands of your business and the budget available to create a communications network. There are several systems regularly used in the hospitality industry, these are:

Key Service Unit (KSU)

  • The Key System Unit (key telephone system or key phone system) is a multiline phone system that is efficient for up to 50 users. A KSU unit relies on the user to select an external line, rather than the automated exchange of Private Branch Exchange (PBX) phone systems.

  • Not only do these systems require professional installation, they are quite demanding, requiring regular maintenance and servicing.

  • The KSU telephone network can support between 5 and 50 telephone lines which is great if you need multiple extensions to different areas of a hotel or restaurant.

KSU for Hotels

PBX System (Private Branch Exchange)

The Private Branch Exchange (PBX), also known as a Private Automatic Branch Exchange (PABX) or an Electronic Private Automatic Branch Exchange (EPABX), is a dedicated telephone exchange for a single business.

  • Some larger restaurants and hotels would certainly benefit from a private branch exchange system. Very similar to KSU phones, they rely on a connected network to operate and must be professionally installed and serviced.

  • Not only do these systems require professional installation, they are quite demanding, requiring regular maintenance and servicing.

  • However with a PBX solution you can install one system to cover multiple business locations or over 50 lines.

PBX System for Hotels

VoIP System

Voice over Internet Protocol (VoIP) phone systems refer to IP-based (Internet Protocol-based) systems that package and transform voice data for transmission over the Internet, thereby avoiding the need to use traditional telephone networks.

  • Voice over Internet Protocol systems are growing in popularity and are offered by a number of VoIP providers. They are Internet based and allow users to make and receive telephone calls through an Internet connection rather than using the usual telephone lines.

  • In the majority of cases, VoIP providers offer their customers lower fees and they are great for business use. One of the biggest benefits with VoIP systems is the fact they are cloud based and can be hosted externally meaning you do not have to worry about telecom services taking up space on your premises. To function correctly VoIP phone systems do rely on a reliable Internet connection, however this should already be a necessity for modern hotels and restaurants.

VoIP Phone System for Hotels

Why choose Datazone Systems?

Comprehensive technical support and training allows us to provide the level of service you need. And since we're also reducing administrative processes and simplifying our pricing models, you'll get the answers you want faster. Advanced phone systems can bring several benefits to hotels from improved customer service to increased efficiency and better communications between staff. Other advantages include:

  • Managing reservations & room bookings
  • Improve internal communication processes
  • Dealing with hotel guest inquiry’s & requests
  • Allow reception staff to transfer and hold calls easily for guests