MANAGED IT SERVICES

THE COMPLETE SOLUTION PROVIDER

Properly scaled and optimized IT can make all the difference when it comes to running a successful business. When you choose Datazone Systems as your IT partner, you're taking control of your future and empowering your organization with expert IT services, Managed IT Services, Office Relocation, IT Consulting Services, Desktop Monitoring, Server Migration and more and business technology consulting. The Datazone Systems team of professionals works with you to deliver the top quality IT services and the peace of mind you need so you can focus on the productivity and profitability of your business.

Datazone Systems has been providing professional Managed IT Services for businesses in and around Dubai, Sharjah, Abu Dhabi, Ras al-Khaimah, Ajman, Fujairah, Umm al-Quwain since 2005. We strive to give our clients Enterprise-level services and solutions at prices that work for small businesses. Time and experience has helped us develop best practices and work flow procedures around a proactive philosophy designed to keep your focus on your business, not your technology.

Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them. Covering everything from your servers and network infrastructure, to your computers, workstations and mobile devices, we provide end-to-end solutions for all of your technology needs.

Managed IT Services in Dubai, UAE

Today's service availability needs, sophisticated threats, strict regulatory environment, and complex business requirements demand service uptime and an assertive security posture. But not every organization has the IT skillset or staffing resources to develop a cutting-edge monitoring and security program in-house and maintain it over time. Does your IT strategy provide the protection, visibility, and oversight to manage productivity-inhibiting and security events 24×7?

As a managed service provider, we take up, end-to-end accountability and ownership which lowers your risk. Datazone Systems Managed Services offer you the flexibility and enable you to concentrate on your core business instead of handling day-to-day operations and technology issues. With this, you can take advantage of the economies of scale along with flexible operating models, personalized as per your operating hours, and other specific needs.

For any Managed IT Services requirement
contact Datazone Systems
Call us on 800 DZONE (39663) and see how we can secure your property today.

IT Support Models

The services that your company uses depend on a number of factors. These vary from the size of your company to the skills of the personnel who are working for your business. Service providers are forced to review their IT strategy in light of the revenue challenges and a mandate to retaining/improving operating margins. By adopting managed services approach, one can have a definite way to reduce operational costs.

Typically, there are only two options in information technology (IT) when it comes to service types: shared services vs. managed services.

Shared Service Model

Shared services is a business model that leverage resources across an organization. This results in lower costs with agreed-upon customer service levels. It's a separate business unit that delivers numerous services to both the corporate functions and operating business units.

The shared service model surrounds one goal. This goal is to allow each business division to concentrate its limited resources on the activities that support the division's business goals.

Benefits of a shared services model:

  • Cost Efficiency: Back-office operations centralize when multiple divisions of the same company use them and eliminate redundancy.
  • Culture: People with the skill and mindset to optimize the model beyond the back-office.
  • Decision Support: Data analyzed and delivered as reliable and actionable information.
  • Scalability: The shared services model can be scaled for both acquisition/geographic and service scope expansion with a relatively low additional cost.
  • Free to Focus: Operating units will be free to focus on their operations and external customers. This is because of the reliance on the shared services model for support.

Managed Service Model

A managed services model is a distinct kind of outsourcing that covers all IT functions. This is also known as the fully outsourced model. In a managed services model, the provider takes over all the technology decisions. However, these decision must be within the parameters that the business has set. The only significant role the business has in the managed services model is to review the processes.

The managed IT service provider is a company that works remotely to manage their customer's IT infrastructure and/or end-user systems. This is a proactive approach and part of a subscription model.

Benefits of a managed services model:

  • Risk Reduction: In a managed services model, the managed IT service provider takes all the risks. If something damages the technology in any way, the provider is the one that's responsible to repair it.
  • Fixed Cost: This refers to a month-to-month payments that will never fluctuate. This way your company will know precisely how much it will need to budget for its IT.
  • Knowledge Retention: Since an outsourced vendor runs the company's IT department, there is no employee turnover. The managed IT services provider will keep the information about your company on file. They will also bring expertise from previous clients to your company.
  • Focus on Core Business: The managed services model will free up the rest of your employees from any IT concerns. It will also scale out any processes that are not helping the company reach its goals.

As a managed IT service provider, we help to streamline IT departments and increase overall efficiency for numerous companies in Dubai, Sharjah, Abu Dhabi, Ras al-Khaimah, Ajman, Fujairah, Umm al-Quwain and nearby areas.